Frequently asked questions

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Can I place an order over the phone?

No, unfortunately we cannot place web orders over the phone. 

How do I register the warranty for my pram and what is the warranty period?

The warranty period is 1 year on all accessories, wheeled goods are 1 year as standard however once registered this is extended to 2 years. Please note registering for the 2 year warranty must be done within 28 working days of purchase. You can register all wheeled goods by giving us a call on 0345 872 6900.

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